Terms and condition
Terms and Conditions
We describe our products and services as below:
Class Room Training OR Face-2-Face Training - Learners are required to attend at a location where a trainer delivers the training
Online Training - Learners are required to attend training program remotely at per convenient where a trainer delivers the training remotely using internet and communication tools.
eLearning - Learner can purchase a pre-recorded training program online, access and complete the course without interactions from the trainer.
Blended Learning - A course that is delivered using a combination of all learning delivery methods including Classroom, online and e-Learning
Customised Training Services - Any combination of the above services, Full course or only specific topics or Lessons that are specifically created for based on your own requirements
Unless otherwise stated, Coursemonkey and/or its licensors own the intellectual property rights for all material on CourseMonkey. All intellectual property rights are reserved. You may access this from CourseMonkey for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date start of using our website, Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Coursemonkey does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Coursemonkey,its users and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Coursemonkey shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Coursemonkey reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Coursemonkey a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Coursemonkey; and (d) the link is in the context of general resource information.
You acknowledge that the course you enrolled into contains content that is protected by copyright, trademark or our other proprietary rights. In addition, the course contains information, software and other content provided by third parties that is protected by copyright, trademark or other proprietary rights. Use of third party logos, trademarks are solely by the training provider and CourseMonkey is not responsible for any use of trademarks, copyright materials and third-party copyright issues. We take claims of copyright infringement seriously. If you believe any materials accessible on or from this Website infringe your bonafide copyright, please contact us.
You can use content of our wesbite, provided that you:
The learner can decide to continue or discontinue the course within the Trial period and the learner have option to request for alternative trainer or change of course or refund. Any discontinue request beyond Trial period will not be processed. Any discontinuity decision must be initiated and notified to support team through written communication, if no communication at the end of Trial period will be considered as acceptance to continue the class. The trainer or course provider will not be paid if the learner decides to discontinue the class within Trial period. The course provider may choose not to provide Trial period, the learner must be careful while enrol such courses.
By default - the following are Trial period until unless it was agreed in different terms in your agreement.
Absenteeism referred here is not participating in the training program without prior notification. We strictly, do not entertain this practice. however, we understand that emergency may occur to anyone such scenarios reporting might be difficult. By default, we allow one absenteeism which is not more than 3 consecutive classes. Anything beyond may lead to termination of training program, no refund of fees paid, changes to class timings, trainer, course content and course fees. If the trainer is absentee, no payout will be made and the learner entitled to claim 5% of course fee as compensation for every occurrence of trainer’s absenteeism. It’s responsibility of trainer/learner to report the absenteeism in the communication channel to make any claims. This is applicable for the all the training programs which involves the trainer and learner interactions either face-2-face or online classes.
Planned Class breaks should be mutually agreed by the learner and trainer before 24 hours of starting next training session. This agreement should be reported at communication channel and must be acknowledged. Maximum of number of times and applicable days for each occurrence should be discussed and agreed at the time of course enrolment. Any deviation will be considered as absenteeism and all rules of absenteeism and compensations will be applied. This is applicable for the all the training programs which involves the trainer and learner interactions either face-2-face or online classes.
Course fees and training content may vary from one trainer to another for the same course based on the expertise of the trainer. All the course fees are fixed by the trainer and can be negotiated. The applicable Goods and Service Tax (GST), payment process charges or any other country specific taxes will be added additional. Course Fees must be paid before starting classes as agreed in Phases. For multiple Phase options, payments must be made within 24 hours before starting the class and can’t be delayed more than 48 hours after successful completion of previous Phase. Delay in Phase payment may result in termination of training, changes in trainer, class timings and course content. Payment methods, modes needs to be discussed with the support team before making any payment. All payment made should be notified to support team via communication channel.
The Learner may withdraw from a course at any time either it's face-to-face classes or online or e-Learning courses. No refund will be issued after Trial period or breach of agreed terms.
Please note that refunds will not be provided where you have:
Refunds will only be provided by CourseMonkey where:
Trainer and Learner must always maintain and behave in professional manner with each other including support team at all the times. The Trainer or Learner is complete responsible for any misbehavior and result of such behaviors. Any reported or identified such unprofessional conduct will lead to termination of the training program, no course fee refunds, denial of training payouts, some case legal actions also will be initiated.
You understand that all information, data, text, sound, photographs, graphics, messages or other materials (collectively: ‘content’), whether publicly posted or privately transmitted, are the sole responsibility of the person from trainer or course provider or vendor, whom such content originated.You own the rights to your own content that you post during your enrolment. However, as a condition of your enrolment, you hereby grant to us the perpetual, non-exclusive, transferable, royalty free licence to edit, modify, copy, publish, distribute, and otherwise use any content that you post.
If you find any content on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove such content but we are not obligated to or so or to respond to you directly. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
With respect to any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of Chennai, Tamil Nadu, India, any dispute relating in any way to your visit to the website shall be submitted to an appropriate court or other judicial body in India, as applicable, without prejudice to the applicable law and all applicable provisions of this Section, and subject to our right to seek injunctive or other appropriate relief in any court, if you have in any manner violated or threatened to violate our intellectual property rights and you consent to exclusive jurisdiction and venue in such courts.